Delivery information
These delivery conditions apply to all orders placed on our website, by email, or on the phone. We charge for the delivery of our products in the UK following our delivery zones.
Delivery of products that are in stock usually takes 2-4weeks and delivery of products that need to be shipped from our factory take between 8 - 10 weeks.
Delivery is carried out on workdays and we will contact you in advance to make the arrangements.
Our UK delivery Zones:
- Zone 1– Free delivery
- Zone 2- 300£
- Zone 3- Ask for a quote
Worldwide shipping
If you want delivery to other areas of the British Isles, or to anywhere else in the world, contact us and ask for a quotation. We can arrange worldwide delivery and will provide you with a quote.
Weatherproof packaging – flat pack cabins
Our timber products are stored and transported in the form of a flat pack. This means that they are secure, sealed, and weatherproof. The flat pack includes everything from construction materials, doors, and windows, to fixings. We will also include all of your additionally-ordered products in the flat pack or as a separate sealed package.
Flat pack packaging enables us to transport and store timber products safely and conveniently.
Specialist delivery
Please let us know if you require specialist delivery to a location that is hard to reach. If you fail to provide such information then the next best option is to unload your new product at the nearest main road boundary.
Specialist delivery requires an extra charge which we can quote if you contact us and provide the necessary details.
Specialist delivery is required to reach locations that our normal delivery vehicles cannot access due to road restrictions or other reasons. Our normal delivery vehicles require a space that is ten metres long and 4.5 metres wide, and the vehicle itself is 2.5 metres high.
If you are not sure whether or not you need a specialist delivery, make be sure to contact us in advance.
Unloading of the products
Our delivery service includes the unloading of your new timber product, free of charge! We will never ask you to help us with the unloading process and we ask no extra charge for it.