About Our Garden Houses
What are the Garden Houses Made of?
Our garden houses are crafted from high-quality Nordic slow-growing spruce, ensuring durability and a beautiful finish.
Do You Offer Different Models?
Yes, we offer a range of models, some of which are readily available in stock for quicker delivery.
Can I Customize the Size of My Garden House?
Yes, we offer options for customizing dimensions to suit your needs. Please visit our Bespoke Design page for more information.
Are Bespoke Models Available?
Due to high demand, we are currently focusing on our existing range and are unable to produce bespoke models or modifications to existing models.
How Long Will My Garden House Take to Arrive?
Delivery times vary: models in UK stock take 2-4 weeks; those in factory stock, 4-6 weeks; and models not in stock, 10-12 weeks.
Where Do You Deliver?
We deliver across the UK, Northern Ireland, and Ireland. For other destinations, please contact us for availability.
Is There a Delivery Charge?
We're pleased to offer a free delivery promotion across mainland UK and Northern Ireland. Delivery to islands may incur additional charges.
Planning Permissions and Building Regulations for Summerhouses
Contact your local authority before purchasing to check appropriate permissions. Many cabins are suitable without needing planning permissions, but this varies by area, size, and location. Buildings over 30m2 may require planning permissions and building regulations. More information can be found on the Planning and Advice section.
Installation
Is Installation Included in the Price?
The standard price includes the garden house kit with all necessary components like doors, windows, and hardware. However, the installation service is available for an additional cost.
How Long Does Installation Take?
Installation time varies by model: smaller models (up to 15m2) typically take a day, medium models (16-25m2) 1-2 days, and larger models (26-40m2) 2-4 days.
Is It Difficult to Erect the Garden House Myself?
The difficulty varies depending on the size and design of the garden house. We provide detailed instructions and manuals to assist with assembly. Most models are designed for user-friendly installation.
Delivery & Assembly
How are cabins delivered, and what access is required?
Cabins are delivered in weatherproof packages via curb-side delivery using Hiab cranes or Moffett trucks. Delivery details can be found on our Delivery Information page.
Can I assemble the summerhouse myself?
Self-assembly is possible for competent DIYers. Detailed plans, instructions, and assembly videos are provided. For more information, visit our Assembly Instructions page.
Installation Services and Inclusions
What does your installation service include?
Our nationwide assembly service includes cabin assembly and roofing cover, listed as an optional extra on product pages. It does not cover painting, coating, bases, electrics, or plumbing.
Insulation Options
Do I need insulation for my summerhouse?
Insulating the roof and floor is recommended for year-round use. For more on our insulation kits, visit the Insulation Kits page.
Maintenance and Preservation of Summerhouses
How should I maintain and preserve my summerhouse?
Regular maintenance ensures a longer lifespan. This may include applying a fresh coat of preservative or tightening bolts. Regular inspections are crucial for upkeep.
Warranty and Maintenance
What Warranty Do You Offer?
We provide a 5-10 year warranty on our garden houses, ensuring your peace of mind and confidence in your purchase.
How Do I Maintain My Garden House?
Regular maintenance, such as applying a fresh coat of preservative and checking for any required minor repairs, will ensure your garden house remains in excellent condition for many years.
Delivery & Installation Details
When Will My Sauna/Garage/Carport/Log House Be Delivered?
Get your item delivered straight to you! Our in-stock items arrive within 2-4 weeks, and our factory-shipped products take around 10-12 weeks - giving plenty of time for planning ahead!
Do You Charge for Unloading My Sauna/Garage/Carport/Log House?
Get your new item without trouble – our delivery service includes unloading, with no extra charge and zero effort on your part. So sit back and relax; we have got you covered!
Quality & Warranty
How Do I Maintain My Sauna/Garage/Carport/Log House?
Protecting your item from wear and tear is very important for maintaining its fresh look. To ensure it stays at top conditions, please make sure to review our maintenance guidelines - they're essential for preserving lasting quality as well as maintaining warranty validity.
How Long Is the Warranty for My Sauna/Garage/Carport/Log House?
Gardenhouse24 products come with a 5-year warranty, which starts from the moment your item leaves our door. Any seal failure in glass and hardware, splitting of wall logs or defective components will be covered - ensuring you get years' worth of use out of anything we make for you!
Material Information
We Use High-Quality Nordic/Baltic Spruce
The most common wood type used is Nordic/Baltic Spruce (Picea-Abais) but Baltic Pine (Pinus Sylvestris) may be used on specific models. Both are soft woods that grow in cold climates in northern Europe. They are dense-growth trees with 6 to 8 times the growth rings than that of standard (SPF) spruce, pine or fir. Spruce has a tighter grain with smaller knots than Pine, but both are easy to mill and lightweight.